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Booster Station FAQ

Beginning in May, the Troup Highway Water Booster Station will begin operation, improving water pressure for residents and businesses located within the Troup Highway pressure zone (see map).

This $3,300,000 investment will provide both immediate and long term benefits to citizens by improving water pressure within the defined pressure zone.

Frequently asked questions

What is a Water Booster Station?

Once water has been treated to a potable condition, it must be distributed to consumers. Water Booster Stations are used to transport and boost this clean water throughout the distribution system to provide potable water at desired pressures.

How will my water pressure change?

Water pressure and flow is measured in pounds per square inch, or PSI. Current water pressure in the distribution system in this area hovers at around 35 to 40 PSI. The Water Booster Station will increase water pressure in the distribution system to between 70 and 80 PSI within the pressure zone. 

Why is water pressure important?

Improved water pressure is not only a convenience for homes and businesses, it is a vital component necessary for the Tyler Fire Department to control fires while protecting life and property.

What changes will I notice?

As Tyler Water Utilities prepares to bring the new booster station online, the water pressure for the service area may fluctuate.  Homeowners may notice cloudy water or the water may spit from the faucet aerator when first turned on after the switch. This is due to air trapped in the line.

Thus, you may see more flushing or open hydrants in the area as crews work to remove air from the system prior to startup.

After the booster station is in operation, those living or working within the pressure zone will notice an improvement in water pressure.

Will this affect my home’s appliances, plumbing fixtures or water lines?

Water moving through your pipes and into your faucets puts stress on gaskets, seals and hoses. Increased pressure could result in the rupture of some of these within your home or outdoor sprinkler system.

What should I do if I’m concerned about my home’s plumbing fixtures or sprinkler system?

You can request a plumber evaluate your system to determine whether a pressure reducing valve would benefit your home and property.

If your home was built after 2002, you may have one already installed, since regulations required all new homes built from 2002 onward to include a water pressure regulator. Even so, the lifespan of a regulator is only around 10 years.

Will the City pay for a plumber to take precautionary measures before the station is complete or for repair work after-the-fact?

No. Water districts may not work on a customer’s plumbing. Instead, homeowners may work on their own plumbing or hire a plumber to do so.It is the property owner’s responsibility to maintain their water infrastructure, regardless of work performed on the City side of the water system. Per ordinance, the City is not responsible for damage that occurs as a result of maintenance or upgrades to the City system. 

Will my water bill go up if the water pressure is greater?

Your water bill is based on water usage, not pressure. Your meter records the amount of water you use. The only way your bill will go up is if you use more water.

For other questions or concerns, contact Tyler Water Utilities at (903) 531-1285.